I’ve had my sonos system for about 5 years now. I’m done!! starting to look for an alternative music system. All the hardware is great!! The controller is so infuriating to say the least!!! I am so very sick of “The requested operation is not available, try again” or any number of other catchy phrases given to not play any music!! This was so easy in the beginning, it’s not like I have a bunch of playlist, or custom anything from anything else. Just want to listen to music with no commercials. Now every single time I open the controller on my computer or phone I get the same song and dance… Or none I should say.
However, if I ask alexa she will play just about anything I want. Unfortunately sometimes it comes out of the hockey puck or desk talk to gadget so I have to tell her to turn it off, get up, go into the kitchen where my sonos speak is and ask there… Is it really too much to ask for the music I want when I want it? After all, isn’t that why I spent the money to buy this system??