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Answered

Sonos ERA 300 disconnects from Spotify after pausing music

  • November 24, 2023
  • 1 reply
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Hey all,

 

Recently purchased my first piece of Sonos kit (ERA 300) and absolutely loving the sound quality but i am having one issue that I am hoping the community can help with.

 

When I play music from my Spotify iPhone app to the ERA 300 via Wi-Fi (good quality internet connection) it connects quickly however sometimes when I pause the music for 10 minutes or more the connection between Spotify and the speaker drops. Meaning I have to re connect my phone to the speaker device again.

 

Does anyone know how I keep the connection active after pausing the music for a period of time or is there some default auto disconnect setting I may not be aware of ? I did read somewhere that my wi-fi could be automatically switching channels and causing the issue but im not sure...

 

Any help would be appreciated.

Best answer by GuitarSuperstar

After a few minutes of the speaker not receiving an audio signal, the speaker goes into an idle mode to consume less electricity. So I am guessing this causes you to lose your Spotify Connect connection on your phone. The only way to keep the connection active is to not allow the speaker to go idle.

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  • GuitarSuperstar
  • Lead Maestro
  • 10449 replies
  • Answer
  • November 24, 2023

After a few minutes of the speaker not receiving an audio signal, the speaker goes into an idle mode to consume less electricity. So I am guessing this causes you to lose your Spotify Connect connection on your phone. The only way to keep the connection active is to not allow the speaker to go idle.

"Receive with simplicity everything that happens to you." - Rashi
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