Sonos can’t add albums or songs to the queue

  • 9 November 2022
  • 3 replies

Badge +4

Suddenly Sonos can’t add albums or songs to the queue.
See the inserted image.
I use Tidal as music service. I have rebooted my router and my Sonos devices.
My Sonos devices are connected to the router with an ethernet cable.
The Sonos app is updated.
I don’t what else to do. Any suggestions?
Is the problem to be found with Sonos, Tidal or my network?

Thank you in advance.





Best answer by John B 9 November 2022, 14:08

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3 replies

Can you play direst from the Tidal app to your Sonos speakers?

You could try uninstalling the Tidal service on your Sonos system then reinstalling it.

Userlevel 7
Badge +23

Generate a diagnostic and ask Sonos support to tell you what is wrong.

Badge +4

Thank you very much.

Removing the Tidal service and adding it again seems to have solved the problem.