Just upgraded to the new App and it seems they have not allowed the Sonos Boost to connect to it. Spoken to Support and after an hour it seems that the developers have yet to allow the Boost to connect so they will need to update it. I can connect via WiFi but if you have a Boost in your system it does not recognise. Unless anyone knows a work round or support tells you they have fixed it.
Sonos Boost and new App
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
How are you supposed to add Boost wirelessly as you described. If it’s not wired and you choose to “add”, it won’t show up. It has been factory reset, bluetooth is on, and all other speakers are on and visible in the app.
You simply first add it to your Sonos Household from its factory reset state - just like you add any Sonos speaker - you can use any Sonos product wired for SonosNet, when it’s been added you swap the Boost and wire it afterwards. It just ensures you add it to the correct Sonos Household and not create a new one by mistake, which might have happened in your case - It can be disastrous if you get it wrong, as you could overwrite your existing HH with a new one and lose everything. Note it only applies if you have an existing Sonos setup - obviously most new setups used to start with the Boost, but even the Boost is fast becoming obsoleted these days - as mentioned in my previous post there are quite a few (new) Sonos products that no longer support a Boost/Sonosnet connection.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.