Hello everyone, my colleague was struggling to reconnect her speaker to the desktop apps (we tried S1 and S2), and I only succeeded in reconnecting when I plugged it into the computer (an HP w/ Windows 10 OS) via ethernet cable. However, now the app won’t play any of the music we select for it. Normally she uses Pandora. The chat bot was unable to identify the issue. Has anyone experienced a similar problem? I suspect the age of the speaker has something to do with the problem. Thanks!
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