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I don’t understand why such a simple concept: “I want to play the music I own or subscribe to on the speakers attached to my WiFi” is so hard to navigate in your app.

Between your weird descriptions of your Services, your Favorites and Your Sources, it is difficult to get get a simple song on Apple Music that I’m signed in to play on the selected speakers (2 out of 10 that show up on the Sources).

Your app has sucked for years. Can you hire a good usability person, or your most ticked off user, to just come in and help you to redesign this before you go down the Crappy App road again?

 

The easiest way to play a specific song is to use the Search feature. Select the Sonos room or speaker you want to play music on at the bottom of the screen and type in the track or album title in the Search. The Search results will only list the matching results from the music services or music library you have actually set up in the app.

The app is continuing to get better.  Maybe not back where some want it but the navigation gets better as you use it more.  

 

Do you have it figured out but just think not intuitive or are you having difficult figuring it out?

 

The app is so bad that I’m swapping my Sonos system out for Bluesound. Just started, but very pleased so far. They still appear to care about playing music largely from local libraries, something that Sonos seem disdainful of now. It’s a shame, but there you are, all good things come to an end; you just have to learn to let go...

The app is so bad that I’m swapping my Sonos system out for Bluesound. Just started, but very pleased so far. They still appear to care about playing music largely from local libraries, something that Sonos seem disdainful of now. It’s a shame, but there you are, all good things come to an end; you just have to learn to let go...

I’m playing music from my local music library on my stereo pair of Era 100s + Sub Mini while I type this and it works and sounds great.

“Back” says it all. Even though many of us stuck through it for years, it has never been good. If you can’t make an app then just make a form to “select music source” (aka Apple or Sirius), “select what you want to play” (the content), and select devices to play it on (speakers), select devices to manage volume on and put a slide bar. I have given up on my Apple TV 4K and my Arc.

put a link for “simple form here” for users who don’t want to navigate all the junk.

 

just make a form to “select music source” (aka Apple or Sirius), “select what you want to play” (the content), and select devices to play it on (speakers), select devices to manage volume on and put a slide bar.

 

Isn’t that how it works already, only that the system makes you start by choosing a speaker? In my case:

Open Sonos app - choose speaker (last one chosen on this device is visible) - choose Spotify - play playlist (search bar is visible)

The app is so bad that I’m swapping my Sonos system out for Bluesound. Just started, but very pleased so far. They still appear to care about playing music largely from local libraries, something that Sonos seem disdainful of now. It’s a shame, but there you are, all good things come to an end; you just have to learn to let go...

I’m playing music from my local music library on my stereo pair of Era 100s + Sub Mini while I type this and it works and sounds great.

Bully for you, thousands of other frustrated Sonos users are standing by to ruin the company; confidence has gone. Hardly anyone bought the Ace headphones which initiated the disaster. I’ve been willing to spend a couple of grand on Bluesound hardware, which sounds great. The software is also more reliable (so far), and the app far more intuitive than the POS that the Sonos controller has become since May 7th 2024.

Sonos - the biggest disappointment since the Star Wars sequels.

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