When is Sonos going to fix the mess it has created with its latest app update? The inventory of its shortcomings likely outrun the space provided here, but a couple of key cockups are:
•it cannot find any of the playlists I trusted it to store for me over the past five years;
•it offers no way to create new playlists;
•it offers no way to save queues to make new playlists, although at this point the thought of investing time to create a new playlist that likely will be lost is too frustrating to contemplate.
So far customer service to deal with the app ineptitude has amounted to promises of patchwork fixes somewhere in the future. What are we to do in the meantime? Hope that the same team responsible for the original mess will come up with a solution? That is extremely unlikely. The best gauge of future actions is past actions.
Also extremely unlikely: continued use of Sonos equipment or its system.