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Sonos app performance

  • October 16, 2024
  • 3 replies
  • 228 views

As a loyal Sonos user for over 10 years, I have to say the latest updates have been incredibly disappointing. The app has become slower and more unresponsive, and the speakers themselves seem to lag behind commands. This is despite having a fast fiber-optic internet connection and relatively new smartphones. We’re no longer willing to support a system that seems to be declining in quality.

 

And we’re not alone. Many long-time users are reporting the same frustrations with recent updates: sluggish performance, delays in responsiveness, and a generally worse user experience, even when the hardware and internet are more than capable.

 

It feels like the once-reliable software development at Sonos has taken a back seat in recent years, which is baffling to those of us who once praised the system for its ease of use and stability.

 

Another frequent complaint is the recurring incompatibility between new app versions and older speaker models. A while back, Sonos faced backlash for their plan to push older devices into “legacy” mode, and there’s a lingering concern that this is just the start of a slow phase-out of older hardware.

So Sonos what is the next level and what do you suggest?

Shroeder07

 

 

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3 replies

jgatie
  • 28194 replies
  • October 16, 2024

  • Author
  • Contributor I
  • 1 reply
  • October 16, 2024

I have read all these justifications from Sonos but what good is it if in the end nothing arrives at the user. For me the speed hasn‘t improved nor the performance increased.


jgatie
  • 28194 replies
  • October 16, 2024

I have read all these justifications from Sonos but what good is it if in the end nothing arrives at the user. For me the speed hasn‘t improved nor the performance increased.

 

I suggest get on the line with support, or you sell them while you can.  Plenty of people have working systems now, yours may be suffering from an incompatibility or a network error that can’t be fixed.