Sonos app is working fine on iOS devices but not on MACOs. Have tried everything recommended by Claude for over an hour. Nothing seems to work. Keep getting error message about a firewall issue. Claude think it’s a bug with Sonos and Apple not playing nice with Local Network connection networking issues.
Answered
SONOS App on MACOS Tahoe 26.5
Best answer by sgutz
Thanks for your replies. I am starting to agree with Airgetlam more and more with respect to Claude… good resource but not infallible and on a some deep dive technical issues it is all over the place with its recommendations. After trying everything (including toggling Sonos on and off as kdowling suggested I went back one more time and looked more closely at the error message I was receiving. Next to the recommended fix was something that said “More Options.” I selected that and the first option was “reset the controller.” I figured, what the hell… I’ve tried everything else. So I selected reset the controller and voila… it worked. Go figure. Problem solved.
Honestly, I don’t trust AI for this sort of thing, there’s just too much bad information out there it is feeding on.
Have you tried turning off the firewall in MacOS? Have you called Sonos Support to discuss it?
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Give this a try… on macOS go to System Settings → Privacy & Security → Local Network and toggle Sonos off and back on again.
Thanks for your replies. I am starting to agree with Airgetlam more and more with respect to Claude… good resource but not infallible and on a some deep dive technical issues it is all over the place with its recommendations. After trying everything (including toggling Sonos on and off as kdowling suggested I went back one more time and looked more closely at the error message I was receiving. Next to the recommended fix was something that said “More Options.” I selected that and the first option was “reset the controller.” I figured, what the hell… I’ve tried everything else. So I selected reset the controller and voila… it worked. Go figure. Problem solved.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.