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Just off the phone with Sonos Support.  My initial question, within the first 3 minutes, was “is there a known issue with the Sonos App on IOS?”.  The answer from L1 was “no”.  

Many troubleshooting steps later (I have deep networking knowledge) in 1.5 hours,  L2 (through L1) came back with “there *is* a known issue with the Sonos App on IOS”.   I had no opportunity to talk with L2 directly.

Tom Conrad, as a fellow *giant* fan of Sonos, I hope you understand that Sonos is on the brink of ruin.  I also hope that the tattoo on your left forearm doesn’t begin to look like a Blackberry. 

Avid fans like me can no longer in good conscience recommend any Sonos product. 

Fans, if you are having trouble with the Sonos App on IOS, starting make noise.  A lot of it. Light the forums up.  Light Redit up.  Facebook.  X.  Instragram.    I know I will.

 

Sincerely, 

Disappointed

 

 

UPDATE, friends.  If you are clear that that your network is healthy and you have met all other requirements (e.g. supported versions), and still cannot connect to SONOS on IOS, I made one last effort:  I intended to run through the house rebooting all 12 rooms.  Interestingly, I rebooted 1, repeat 1 room and I was able to connect to the entire house with all of my IOS devices.  

SONOS, please let me know if anything was done on your side.  If not, clearly I have a temporary fix.

 


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