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Sonos app keeps asking me to sign in as system owner

  • January 6, 2025
  • 1 reply
  • 595 views
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I have three Sonos speakers and I’m trying to access settings in the app, but the app keeps saying to sign in as the system owner. I am going to assume that at some point I added these speakers using a different email address than what I am using right now. But, I only have two email addresses and I tried using the other email address, but couldn’t sign in. I thought maybe I had forgotten the password, so I requested a password reset link to be sent to that email address, but when I do it, the Sonos website acts like it sent the email, but I never receive anything in my inbox. I have checked spam folders also.

How do I fix this issue?

Best answer by Airgetlam

Have you checked the manage your account FAQ?

You always have the option to call Sonos Support directly to discuss it, they may be able to help.

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1 reply

Airgetlam
  • Airgetlam
  • Answer
  • January 6, 2025

Have you checked the manage your account FAQ?

You always have the option to call Sonos Support directly to discuss it, they may be able to help.

Bruce
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