I am reluctantly using the new app and have issues trying to control my tv sound system on the app. Every time I open the app the system is not recognised. So I have to switch the speakers off and then back on again - then it is recognised and I can control it.
whats going on? It’s very frustrating.
thanks
Best answer by nik9669a
It may benefit to power off your router, tv and Sonos speakers. Then when you power up again after a few minutes, they are all running in a stable state. Then see how it goes.
You might also be able to set up the tv remote as the volume controller. https://support.sonos.com/en-us/article/tv-remote-requirements-for-sonos-home-theater-products
It may benefit to power off your router, tv and Sonos speakers. Then when you power up again after a few minutes, they are all running in a stable state. Then see how it goes.
You might also be able to set up the tv remote as the volume controller. https://support.sonos.com/en-us/article/tv-remote-requirements-for-sonos-home-theater-products
+2I will randomly get system not found when I launch the app. I close the app and reopen it and it's good. I've never had to power down speakers.
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