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Sonos app crashes on windows when going in parameter section

  • August 22, 2026
  • 7 replies
  • 57 views

Sonos app crash when I go in parameters section of app

I have latest version of app 

Nom de l'application défaillante : Sonos.exe, version : 6.0.0.34230, horodatage : 0x453d4bd8
Nom du module défaillant : KERNELBASE.dll, version : 10.0.26100.9168, horodatage : 0xc12d6b6e
Exception code: 0xe0434352
Fault offset: 0x0016a2b4
Identifiant du processus défaillant : 0x10C8
Heure de début de l'application défaillante : 0x1DD320355C1C023
Chemin de l'application défaillante : C:\Program Files (x86)\SonosV2\Sonos.exe
Chemin du module défaillant : C:\WINDOWS\System32\KERNELBASE.dll
ID du rapport : c8bdffa8-5778-457d-99a9-186779e454f5
Nom complet du package défaillant :
Package défaillant – ID d'application relatif :

 

 

Application : Sonos.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : System.InvalidCastException
à Sonos.Controller.Desktop.SettingsMenu.SettingsWindow.System.Windows.Markup.IComponentConnector.Connect(Int32 connectionId, Object target)
à MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetConnectionId(Object root, Int32 connectionId, Object instance)

Informations sur l'exception : System.Windows.Markup.XamlParseException
à System.Windows.Markup.WpfXamlLoader.Load(XamlReader xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
à System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlReader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
à System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
à System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
à Sonos.Controller.Desktop.SettingsMenu.SettingsWindow.InitializeComponent()
à Sonos.Controller.Desktop.SettingsMenu.SettingsWindow..ctor()
à Sonos.Controller.Desktop.Main.MainWindow.get_SettingsWindow()
à Sonos.Controller.Desktop.Main.MainWindow.ShowSettingsWindow(String param)
à Sonos.Controller.Desktop.Main.MainWindow.SettingsExecuted(Object sender, ExecutedRoutedEventArgs e)
à System.Windows.Input.CommandBinding.OnExecuted(Object sender, ExecutedRoutedEventArgs e)
à System.Windows.Input.CommandManager.ExecuteCommandBinding(Object sender, ExecutedRoutedEventArgs e, CommandBinding commandBinding)
à System.Windows.Input.CommandManager.FindCommandBinding(CommandBindingCollection commandBindings, Object sender, RoutedEventArgs e, ICommand command, Boolean execute)
à System.Windows.Input.CommandManager.FindCommandBinding(Object sender, RoutedEventArgs e, ICommand command, Boolean execute)
à System.Windows.Input.CommandManager.OnExecuted(Object sender, ExecutedRoutedEventArgs e)
à System.Windows.UIElement.OnExecutedThunk(Object sender, ExecutedRoutedEventArgs e)
à System.Windows.Input.ExecutedRoutedEventArgs.InvokeEventHandler(Delegate genericHandler, Object target)
à System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
à System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
à System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
à System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
à System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
à System.Windows.Input.RoutedCommand.ExecuteImpl(Object parameter, IInputElement target, Boolean userInitiated)
à System.Windows.Input.RoutedCommand.ExecuteCore(Object parameter, IInputElement target, Boolean userInitiated)
à MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
à System.Windows.Controls.MenuItem.InvokeClickAfterRender(Object arg)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Informations sur l'exception : Sonos.Controller.Desktop.Utilities.BugsenseWrappedException
à Sonos.Controller.Desktop.App.worker_RunWorkerCompleted(Exception ex)

Informations sur l'exception : System.Reflection.TargetInvocationException
à System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
à System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
à System.Delegate.DynamicInvokeImpl(Object[] args)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
à System.Windows.Threading.DispatcherOperation.InvokeImpl()
à System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
à MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
à System.Windows.Threading.DispatcherOperation.Invoke()
à System.Windows.Threading.Dispatcher.ProcessQueue()
à System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
à MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
à MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
à System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
à MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
à System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
à System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
à System.Windows.Application.RunDispatcher(Object ignore)
à System.Windows.Application.RunInternal(Window window)
à System.Windows.Application.Run(Window window)
à Sonos.Controller.Desktop.Startup.Glue.WpfLauncher.DoLaunch(String[] args)
à System.AppDomain.RunInitializer(AppDomainSetup setup)
à System.AppDomain.Setup(Object arg)
à System.AppDomain.nCreateDomain(System.String, System.AppDomainSetup, System.Security.Policy.Evidence, System.Security.Policy.Evidence, IntPtr)
à System.AppDomain.InternalCreateDomain(System.String, System.Security.Policy.Evidence, System.AppDomainSetup)
à System.AppDomain.CreateDomain(System.String, System.Security.Policy.Evidence, System.AppDomainSetup)
à Sonos.Controller.Desktop.Startup.Glue.WpfLauncher.DoAppDomainSetup(System.Object)
à System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
à System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
à System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
à System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
à System.Threading.ThreadHelper.ThreadStart(System.Object)

 

Best answer by kdowling

Uninstalling and reinstalling the controller seemed to help others with crashes on selecting Settings. Might be worth a try.

 

7 replies

  • Answer
  • August 22, 2026

Uninstalling and reinstalling the controller seemed to help others with crashes on selecting Settings. Might be worth a try.

 


  • Author
  • Contributor I
  • August 22, 2026

Thanks, it’s work


Terror
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  • Contributor I
  • September 8, 2026

I have the same problem; I’ve uninstalled and downloaded the Windows application, but the problem persists.


Airgetlam
  • September 8, 2026

What did they say when you called Sonos Support to discuss it?

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 


Smilja
  • September 8, 2026

@Terror, Reboot your Windows machine before re-installing the Windows app.


Terror
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  • Contributor I
  • September 8, 2026

@Smilja  Thanks, it worked.


Smilja
  • September 8, 2026

@Terror, You’re welcome! 🙂