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Sonos app crashes every time I open, zombie speakers

  • September 29, 2024
  • 1 reply
  • 58 views

I cannot open the Sonos app on iOS 17.6.1. It crashes every time I try to open it. So I tried to connect my wired home speakers through Spotify and now the speakers are playing independently and I cannot turn them off. I turned my iPhone off and they continued to play. Please help! 

Best answer by kpr

Reading through forums what has helped some:

  • uninstalling and re-installing the app
  • rebooting iphone
  • if there are any ad blockers then allowing/whitelisting sentry.io
  • updating to iOS 18 (but be prepared you may need to uninstall and re-install if it doesn’t work immediately)

 

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1 reply

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  • Prodigy I
  • 193 replies
  • Answer
  • September 29, 2024

Reading through forums what has helped some:

  • uninstalling and re-installing the app
  • rebooting iphone
  • if there are any ad blockers then allowing/whitelisting sentry.io
  • updating to iOS 18 (but be prepared you may need to uninstall and re-install if it doesn’t work immediately)