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Sonos app - cannot view my system and manage it

  • December 21, 2024
  • 1 reply
  • 82 views
R

Hello, 

Since a couple of days, I cannot see my Sonos system anymore on the app (for Android). 

It should appear on the bottom of the screen and from there I should be able to choose the different places where I want to distribute the music, and manage the volume.

But now, this part of the screen is totally grey and it is totally impossible to listen music !

From the app on my PC, everything is working properly. 

Why is it not possible to align both applications (phone and PC) ??? 

It's now a long time ago that this bloody phone application is not working properly... just unacceptable ! 

Thanks for your help. 

Marie-Christine 

Best answer by Stanley_4

Try removing and reinstalling the App.

Double check all sonos are updated.

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1 reply

Stanley_4
  • Stanley_4
  • Lead Maestro
  • Answer
  • December 21, 2024

Try removing and reinstalling the App.

Double check all sonos are updated.

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