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Sonos App 15.3 not able to connect to account

  • 18 May 2023
  • 2 replies
  • 58 views

Hi! 

 

I just recognized, that Sonos App 15.3 is not any more able to connect to Apple Music and Amazon Prime services. 

I deleted the App from my phone (iOS 16.4.1(a)) and re-installed it. Connection to the services is still broken, in addition I get a prompt asking me to logion to enable some new features. Login (to my Sonos account?) fails as well, and I just can keep trying, but have to force quit the app to return to using it. 

On my Mac the Sonos App continues to work properly in all regards. So I assume, that to has sth to do with the App.

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Best answer by controlav 18 May 2023, 15:05

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Userlevel 7
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Disable MS Defender on your iPhone

Excellent, that was the problem!!

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