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I have used an alarm for white noise while sleeping for years. It is from a track on spotify.

 

The alarm comes on a specified time at night, and turns off at the time I wake up. I have always used one 3 hour track, set on a repeat loop. 

 

For the last few months, the most horrible thing has been happening. At the end of the track, Sonos starts playing random music - often rock, dance, hip hop - I have no idea where it’s from. But I wake up in the middle of the night to loud music.

 

I sometimes have internet connectivity issues in my bedroom (though this has never affected my white noise alarm for the last 3 years), so tried plugging in my sonos. No luck. I tried playing the song directly from spotify on my phone on repeat and casting to the speaker, but it failed partway through the night (probably from bad connectivity?). I tried switching Sonos speakers (I have a Play 1, Play 3, Sonos One) - no luck. 

 

I am guessing this is due to an app upgrade. Does anyone have advice about how to reliably loop a single song for the alarm now? (That have tried it and know it works?)

Hello ​@mapleleafkiwi, welcome to the Sonos Community!

I am sorry to hear you are having issues with the Sonos Alarm switching from a white noise track to random music, this is definitely not the expected behavior.

If you have access to the Desktop Controller App (not the Sonos Web App) you can do the following:

  • Create a Spotify Playlist that includes your white noise 3 hours long track three times.
  • Save it as a Sonos Playlist from the Sonos Desktop Controller.
  • Make this Sonos Playlist as a target for your Sonos Alarm.

If you are unable to use the Desktop Controller to create a new Sonos Playlist to target with the Sonos Alarm, I would recommend you to Submit Diagnostics after experiencing the issue and contact our Support Team for live troubleshooting.

They have tools at their disposal to provide you with information and advice specific to your Sonos system and what it reports.

I hope this helps.

Unfortunately still no luck. I made the Sonos playlist as described, and it stopped playing part way through the night. If I put the track on loop and just use a bluetooth speaker, it plays all night. I’m really stumped.

What did Sonos Support say, when you submitted the diagnostic and called them, per ​@Sotiris C. ‘s suggestion?

I am also having issues with alarms. I can’t even create new ones or edit old ones and Half my alarms default to the chime sound

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