Help please. Sonos 1 updated app has dropped off my sub & play 3 speaker and is asking to turn on bluetooth??
Page 1 / 1
Power down all Sonos, reboot the router, close the Controller.
Power up Sonos and re-open the controller, with any luck you’ll have all back.
You can likely avoid this by setting static/reserved IP addresses for your Sonos using your router’s DHCP settings page. It is usually just a few clicks, not rocket science.
Neither the Sub nor the Play:3 support Bluetooth.
I am guessing that message is from your OS (Android?) as a pre-requisite to enabling WiFi.
If problems persist, post a screenshot of this Bluetooth message.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.