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Songs from Apple Music playlists not playing

  • 4 November 2022
  • 1 reply
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K

Hi

I recently started to see a bug in some (not all) of my Apple Music playlists. Some songs in some playlists will not play on Sonos. It’s not an Apple Music issue as I can play them fine in Apple Music but for some reason when playing the playlist from the Sonos app some songs will not play. They even show as unavailable in the playlist. Wondering if anyone could help me. 

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Best answer by Airgetlam 4 November 2022, 01:44

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1 reply

Airgetlam

That suggests to me a DRM issue. The Apple Music app communicates properly with Apple’s servers, but Apple doesn’t provide that capability to the Sonos application running on the speakers. If you’re trying to play ‘local’ files, try deleting them, and downloading fresh copies, which may work. 
 

However, if it doesn’t, that does indicate the rights owner has asked Apple for special handling. Your best bet at that point would be to talk directly to Apple.

Bruce
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