Hello Sonos Team and Community,
I own multiple Sonos speakers (including One SL) and have been a loyal user for years. Recently, I can no longer play Radio Rock (Finland) on Sonos. Instead of the station, I only get “Welcome to TuneIn” and ads looping endlessly.
Here’s what I’ve tried:
- Removed and re-added TuneIn (New) in the Sonos app
- Logged in with my TuneIn account and added Radio Rock as a favorite
- Rebooted speakers, reset network, cleared cache
- Tried Sonos desktop app and mobile app
- Verified that the station works in TuneIn’s own app
Nothing works. Previously, I could add a custom stream URL to Sonos and bypass TuneIn issues, but Sonos removed that feature in recent updates. This leaves me with no way to listen to a major Finnish radio station on a multi-thousand-euro system.
This is unacceptable. Please:
- Fix TuneIn integration for Radio Rock and similar stations
- OR restore the ability to add custom radio stream URLs in the Sonos app
Many users in Finland and other regions face the same problem. Removing custom URL support without providing an alternative breaks a core use case for Sonos.
Thank you for acknowledging this issue and providing a timeline for a fix.
