SiriusXM unable to browse music

  • 27 November 2020
  • 1 reply

Userlevel 6
Badge +11

SiriusXM is “unable to browse music”.  This is a constant issue for as long as I have had SiriusXM connected.  It just doesn’t work worth a crap. It very seldom is able to connect, and when it does it will stop after a while with an “unable to connect” error message.  I don’t know if this is a Sonos or Sirius issue, but neither seems to be doing a damn thing about it.  Advertised services are NOT WORKING AS ADVERTISED.  Someone please fix this worthless service or refund my money.


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1 reply

Userlevel 5
Badge +14

Hi @T00LF00L.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

Just to verify on the local SiriusXM application are you having the same issue?

The log-in and password you're using for your account in the SiriusXM app and under the Sonos application are the same?

Try to reinstall the iPhone SiriusXM app, then remove and re-add the SiriusXM entry on Sonos. 

Let us know if it works. If you need help with any other information, please be sure to let us know.