Question

SiriusXM quit playing

  • 3 November 2020
  • 7 replies
  • 246 views

Getting two error messages when trying to play SiriusXM:

 

Unable to connect to Device

Unable to play radio station

 

Tried removing the service and reinstalling.  Able to play through my SiriusXM app so seems to be an issue on the Sonos side.  

Anyone else having issues recently?


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7 replies

Same situation here. Sonos apps on iOS and Windows have a can’t connect error. SiriusXM app on iOS still works.

cannot change my siriusxm channel. error log is useless

Tuesday, November 3, 2020 - 8:04 AM Central Time
Unable to browse music

Tuesday, November 3, 2020 - 8:16 AM Central Time
Unable to browse music
 

Userlevel 3
Badge +7

Getting “unable to browse music” all morning on all Sirius channels.  Sirius app working fine.

Sonos status show operational. FYI on Sirius Canada 

Ditto SIrius USA

Userlevel 3
Badge +7

Talk to Sonos support.  Issue has been reported and they are working on it.  Status page will be updated soon.

Userlevel 3
Badge +7

Appears to be back.  My timer for 11 just started RealJazz ch67 with no issue. 

Mine is back as well.  Good!  Listen to Sirius 8 hours a day and much better through my Sonos!