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On the iPad mini running iPados 18.3 we can do most functions normally. But when we look at the SiriusXM channels we see different (old) information in the channels listing and sometimes in the channel’s view. The now playing in the controller at the bottom is correct, but what is listed on the channel screen or in the channel list is often an older track- sometimes they even show three different songs. Usually we can back out of the list (or jump up one more level if we are elsewhere in the Sirius section) and it refreshes (but it’s not 100% consistent).

We have readded Sirius to the Sonos app, and reset the Sonos app and readded it to our system at the request of Support agent on chat. Same behavior. This seems to be relatively new.

 

Has anyone else seen this?

Has anyone figured out a cause or solution?

Hello ​@SPOM, welcome to the Sonos Community!

I am sorry to hear you are experiencing an issue with SiriusXM channels not displaying correctly in the Sonos App.

Does this issue occur on a different controller (smartphone/tablet)?

Seeing you’ve already attempted the basic Sonos App troubleshooting steps I would suggest, I recommend you capture a clip indicating the issue and then reach out to our Support Team via phone for live troubleshooting.

You can also Submit Diagnostics within 10 minutes of reproducing this and share the diagnostics number with our Support Team.

I hope this helps.


I did that with a support person already when it was happening. That’s when we walked through all the reset options. And it remains an issue.


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