Skip to main content
Answered

Since Dec10 update I cannot add Spotify Tracks/Playlists to Windows Controller

  • December 13, 2024
  • 4 replies
  • 56 views

Since the December 10 update to the latest version I have been unable to play music tracks via a linked spotify account on the latest SONOS Windows controller. The Web and mobile apps work fine, I’m able to play local music files and radio stations. I was listening to queued music before the update five minutes before perfectly fine, so this has occurred in the latest version.

When I attempt to add music to the queue I get one of three error messages: “Unable to add music to the queue”, “Error 701”, “An error occurred whilst adding music tracks to the queue”. 

Steps I have taken so far include; Resetting the router, re-adding the Play:1 speakers I have, re-adding the spotify account, reinstalling the windows controller, resetting the windows controller, none of these have worked. 

Best answer by eternal_cynic

This issue has rectified itself and the controller is now working again.

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

controlav
Forum|alt.badge.img+23
  • Lead Maestro
  • 7604 replies
  • December 13, 2024

There is another thread this morning with the same issue, though I can’t repro the problem on my system,

Please don’t reset anything any more, but I would try rebooting the speaker.


Airgetlam
  • 43003 replies
  • December 13, 2024

  • Contributor I
  • 7 replies
  • December 13, 2024

Same problem on my side, also with mobile app. 

L2 support is informed to analyse the problem.

 

 


  • Author
  • Contributor I
  • 4 replies
  • Answer
  • December 15, 2024

This issue has rectified itself and the controller is now working again.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings