The entire day my app can’t play anything through the Sonos app. Doesn’t matter which service I try I get an error message saying “could not connect to the server” This is just another in the endless number of issues with the app. Yes I have restarted everything a few times.
Answered
Server not connecting
Best answer by Airgetlam
Important to remember, the app is just connecting to the speakers, it’s the speakers trying to reach out to the service you’re attempting to play from. Any chance there’s some sort of port blocking, virus protection, or VPN running?
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+16Android or IOS
What is the source of the music?
Android connects to Amazon Music here, no problems.
Can you connect to the web controller and play anything?
Did you reboot the Controller device?
Important to remember, the app is just connecting to the speakers, it’s the speakers trying to reach out to the service you’re attempting to play from. Any chance there’s some sort of port blocking, virus protection, or VPN running?
Bruce
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