​@LiveFreeAndRun 

Please remove the diagnostic reference ID. That is considered as “Identifiable Info” by Sonos to protect your security.

To your question….

Make sure your device OS is up-to-date as well as the Sonos App. After verifying that your device is up-to date I suggest the following:

1. Delete the Sonos app
2. Upon reinstalling select “Join and Existing System”
3. Wait for your system to be found
4. Sign-in with your credentials
5. Try search feature

Let us know the outcome.

Thanks ​@AjTrek1 - I can’t see a way to edit my post to remove the diag. Am I missing it?

Click the three Dots (…) on the lower right of your Post and select “Edit”. Remove the reference ID then click “Send”.

That’s what I thought I should be able to do - strangely it doesn’t let me edit my original post - just my reply…

That’s very strange . Try refreshing your browser. If the issue persists reach out to a Moderator and advise them of the issue as it could be something gone wrong with Gainsght.

I performed these steps and the symptom continues. I’m able to type 3-5 letters, see a spinning circle briefly and the search closes bringing me back to Home Screen. I recorded the behavior. Without fail ending the app makes the search work again.