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says im not the owner wont work

  • April 22, 2025
  • 2 replies
  • 70 views

Says I’m not the owner, IVE DONE NEARLY EVERYTHING, reset, app delete,  Sonos has to continue to login at ever step very frustrated this going on 2 hours 

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2 replies

jgatie
  • April 22, 2025

Take a breath . . .  What app are you using (iOS, Android, Mac, PC?).  Exactly what are you trying to do when it tells you you are not the owner?


jgatie
  • April 22, 2025

Note, more than likely your system is not registered to the account you think it is.  You need to transfer ownership to another account.  Go to Settings » Manage » Transfer System Ownership » Continue to do so. Make sure your whole Sonos system is online in the app when you do so.