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S2 Controller software not loading on Windows 11

  • April 22, 2024
  • 7 replies
  • 144 views

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Recently, the Sonos S2 Controller software fails to load on my Windows 11 laptop. It shows the splash logo but that just stays on the screen and gets no further. I can only close it via Task Manager. I have uninstalled Sonos, rebooted, downloaded the installer and installed it, but the same thing occurs. Any ideas? Perhaps a recent Windows Update has broken something?

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7 replies

AjTrek1
  • April 22, 2024

Hi

Did you download the S2 controller from here? If not try it to see if that version works.


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  • Author
  • Trending Lyricist I
  • April 22, 2024

Hi

Did you download the S2 controller from here? If not try it to see if that version works.

Yes that’s exactly where I downloaded it from.


Airgetlam
  • April 22, 2024

You may want to call Sonos Support directly to discuss it. They can likely help look at any error logs, and figure out why it is failing to run. 


controlav
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  • Lead Maestro
  • April 23, 2024

Next week the Desktop app will be obsolete, and you can use the new Sonos web app.


Airgetlam
  • April 23, 2024

I think May7 is two weeks away, currently ;)


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  • Author
  • Trending Lyricist I
  • April 23, 2024

Thanks, I can cope with just using the Android app and then I’ll see what happens when the web version appears.


controlav
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  • Lead Maestro
  • April 23, 2024

I think May7 is two weeks away, currently ;)

Doh. Math is hard.