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Question

S2 app wants update

  • 9 July 2024
  • 1 reply
  • 14 views

S2 app on PC updated my system and now my app on android will not update. Is stuck on search for updates. I hit that then says done I hit that then it goes back to search for updates.

 

1 reply

Userlevel 7
Badge +18

Hi @Jeff_153 

Thanks for your post! And, apologies for the delay.

Sorry to hear of the issue you've had trying to update. If it is definitely the app that is trying to update, I recommend you uninstall it and reinstall it from the Apple App Store or Android Play Store.

It may also help to reboot the router by switching it off for at least 30 seconds.

If that does not resolve the issue, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

 

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