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Retrieving missing playlists

  • February 23, 2025
  • 1 reply
  • 37 views

I had trouble connecting to both Play1 and Play 3 from my phone. Now that I have resolved that issue and am reconnected my playlists are missing from the Sonos App. How do I retrieve them?

Best answer by controlav

Use the Desktop app or third party to access your Sonos playlists, mobile lost this feature.

However, if you had factory reset both devices as a part of the “trouble” then those playlists are gone forever.

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1 reply

controlav
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  • Lead Maestro
  • Answer
  • February 23, 2025

Use the Desktop app or third party to access your Sonos playlists, mobile lost this feature.

However, if you had factory reset both devices as a part of the “trouble” then those playlists are gone forever.