Trying to access Relisten through Sonos app. All I get is “No content items available.” I reinstalled Relisten in my Sonos app, but nothing changed.
Answered
Relisten No content items available
Best answer by Airgetlam
I don’t use Relisten myself, but it does sound like the service isn’t properly populating the data from their servers to your Sonos speakers. Since you’ve already reinstalled the Relisten plug in, I’d be tempted to do several other things. First, check that you’re not running any port blocking software that might be keeping your Sonos speakers from reaching the Relisten servers. This could be VPNs, work profiles, virus protection, anything that might do port blocking. Then I’d try a reboot of both the Sonos speaker(s) and the router, just to be sure any new DNS information is refreshed. Finally, if none of this works, I would call Sonos Support to discuss it.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
I don’t use Relisten myself, but it does sound like the service isn’t properly populating the data from their servers to your Sonos speakers. Since you’ve already reinstalled the Relisten plug in, I’d be tempted to do several other things. First, check that you’re not running any port blocking software that might be keeping your Sonos speakers from reaching the Relisten servers. This could be VPNs, work profiles, virus protection, anything that might do port blocking. Then I’d try a reboot of both the Sonos speaker(s) and the router, just to be sure any new DNS information is refreshed. Finally, if none of this works, I would call Sonos Support to discuss it.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Relisten is telling me “no content items available.”
I don’t use Relisten on my Sonos often so I don’t know if this is a Sonos issue from their app changing (an older but still reliable cause of problems with my Sonos system) or from Relisten’s update (which has not been without issues of its own but whose communication about what was going on and improvements as it is updated are the total opposite of what I feel happened with Sonos).
What did Sonos Support say, when you called in?
It seems like the issue might be with the connection or content sync. Try checking if your Sonos system is properly connected to the internet, and ensure Relisten is set up correctly in the app. You could also try removing and re-adding the Relisten service. If the issue persists, you can check out a similar discussion here . If it still doesn't work, consider reaching out to Sonos support for further troubleshooting.
Moderator Note: This post is likely AI generated.
This is a bug in the Sonos app, not Relisten. We're in communication with them and they're working on fixing it.
It works fine on the Desktop app in the meantime.
This is a bug in the Sonos app, not Relisten. We're in communication with them and they're working on fixing it.
It works fine on the Desktop app in the meantime.
Thank you so much for keeping on this. Just checked in the desktop and it’s there.
UPDATE - can add songs to the Queue, however when Sonos reaches the song, message is
Unable to play song name - unable to connect to Relisten
and the song doesn’t play.
We’re halfway there…
Any update on this? Still can’t load relisten from the Sonos app. Works from the old PC app, so it’s something on Sonos’s end of things (SHOCKING I KNOW
It has something to do with the “new” app they switched to that continues to cause my system problems. I switched over to the 3rd party app SonoPhone and Relisten works fine on that.
It has something to do with the “new” app they switched to that continues to cause my system problems. I switched over to the 3rd party app SonoPhone and Relisten works fine on that.
Thx for the suggestion. Haven’t tried it yet but I think I think I will.
some disclosure necessary
3rd party app - not endorsed or asssociated with Sonos, Inc
app store cost $3.99 Still need official app for some actions (example: periodic re-authorization of services like Apple Music)
at least 6 years old from version history. appears to be getting more regular updates in the last 2 years
227 ratings ave 4.4 out of 5 - mostly positive but app appears to have some of the same issues that we have with the official app,
Developer appears to be responsive to reviews - offers assistance and suggestions in a positive and helpful fashion
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