AAC/M4A files play at near-inaudible volume on a Play:1 stereo pair running software 17.2.7 (build 861080260). Same files play normally on current-firmware speakers (One SL, Era 100, both 18.8) in the same system, and FLAC is unaffected on all speaker. Confirmed same-controller, same-file, only-destination-differs test. Confirmed with multiple aac files - all play at usual volume on later model speaker and almost inaudible on my Play 1 stereo pair. I suspect this started after the latest OS update. Anyone else experiencing this??
Answered
Reduced volume playing aac files on Play1s
Best answer by Stanley_4
I don't recognize the numbers, these are the current app versions
https://support.sonos.com/en-us/article/release-notes-sonos-app-updates
89.00.49 (Android)
89.00.61 (iOS)
Release date: 9/8/2026
And system versions
https://support.sonos.com/en-us/article/release-notes-sonos-system-updates
Current system version
97.1-80312
Release date: 9/8/2026
Current legacy system version
86.8-78270
7/14/2026
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