Hi All,
Woke this morning to find that if I search an Artist and go to choose them from Qobuz, I get 'No selections are available' - this only affects the search. I can choose Qobuz from my services & all my favourites are there and play perfectly. This only affects Qobuz, Spotify etc show results as usual.
Have rebooted the router, no change. Re authorised Qobuz, still no difference. Any ideas? I'm still running S2 16.1 (no intention of updating currently)
Best answer by kpr
Working now again for me on 16.1 app. Many thanks for fixing it whatever the reason was.
Aside from powering off your router and all your speakers, then powering the reboot back on, followed by the speakers (I’ve seen this sometimes given as a troubleshooting step), or else just hoping it just starts working again, you might be out of luck.
I can’t imagine you’ll get very far with Sonos or Qobuz support, as I suspect one of the first things they’ll ask you to do is install the latest updates.
For what it’s worth - it’s working on the latest software for me. I can search for an artist, select them from Qobuz and it lists their releases.
Same here with 16.1 app. With the newer app it does show the releases as jamie72 mentioned.
Every now and then the 16.1 app shows the “Update available” on the top. I think it did so yesterday but I did not update and have blocked some addresses in case I mistakenly tap to update.
I just hope it’s a temporary issue and not something they’ve managed to change so that users would be forced into the newer firmware and app.
Same here for 5 days. Anyone find an answer? Searching by album works, not by artist. It returns ‘No selections are available' every time.
Me the same, Qobuz artist favorites on the PC App stopped working after last Thursday update. Mobile app works fine. Tried reinstalling etc, apparently they are looking into it. Here we go.
Likely need to thank the folks at Qobuz. I don’t think Sonos has any ownership in this.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
