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Problems with updating S2 controller

  • June 13, 2023
  • 6 replies
  • 353 views

Error when updating S2
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The S2 controller constantly prompts me for an update, however, when I try to update I get a “An unexpected error occurred. Please try again” 

Best answer by Error when updating S2

I found this answer in another thread:

 

Best answer by LordAttilas

I had the same issue for some time in MacOs. Yesterday I found that you need to authorize the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once I allowed it I was able to use the auto update from the Sonos app itself.

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6 replies

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  • Collaborator II
  • June 13, 2023

probably a network issue, try reinstalling the app


Error when updating S2
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Sorry for the late reply - it worked!
Thanks! :)


  • Lyricist I
  • June 29, 2023

This happens (Unexpected error) every time there is an update. Reinstalling is a very poor way to keep it up to date.


Error when updating S2
Forum|alt.badge.img

I found this answer in another thread:

 

Best answer by LordAttilas

I had the same issue for some time in MacOs. Yesterday I found that you need to authorize the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once I allowed it I was able to use the auto update from the Sonos app itself.


  • Lyricist I
  • August 5, 2023

I had the same problem but instead of coming here, I deleted the app. Now, I can’t find a direct download for S2. I see the path to upgrade from S1 but I also deleted S1. S2 is not listed in the Mac App Store for my MacBook Air M2. 

Is there a direct download link here somewhere? 

thanks!

 

Disregard…, I found it!


Airgetlam
  • August 5, 2023

For those looking for this, and run across this thread, the place to download Sonos is here:

https://support.sonos.com/en-us/downloads