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problems adding spotify as a service in sonos app

  • 12 October 2022
  • 4 replies
  • 390 views
V

Hi,

 

I have just installed Sonos five through wifi and other music services seem to work, but I cannot add Spotify. I can’t even find the service in the sonos app. How come? Spotify is available in Finland.

I find my Sonos in the spotify app but I cannot connect to it. 

Please help! :) 

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Best answer by Mr. T 12 October 2022, 11:59

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4 replies

Mr. T
Userlevel 7

I would first check the Country is correctly populated under your Sonos account online.

https://www.sonos.com/myaccount/user/profile/

If you need to make a change there, update your profile, then restart the Sonos app to see if Spotify then appears.

V

I didn’t have a specifikes country in my profile, changed it to Finland, thanks! But still Spotify doesn’t appear under services.. any ideas?

 

 

Mr. T
Userlevel 7

I didn’t have a specifikes country in my profile, changed it to Finland, thanks! But still Spotify doesn’t appear under services.. any ideas?

 

Maybe try signing out of the Sonos app.

Go to Settings > Account > Sign Out, then sign back in.

Hopefully when you sign back in, the app will register your location and Spotify will appear as an available music service.

V

I added spotify in the sonos app in my Mac and it then appeared in the iPhone app, the app showed upp in Mac after changing country! Thanks for your help!

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