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Answered

Problem with deleting / removing device

  • July 1, 2025
  • 3 replies
  • 63 views

Hi

I am new in Sonos.

By mistake I add Era 300 to second room and I reset it to assign to other but than after reset it left as unplugged. Is this will be visible  always or until I assign it again but in other room?

I can't find any option to manage the rooms groups or speakers.

Why there is no icon like remove from system or  delete room.

It is only possible to create but no delete.

How to manage this. What if I sell the produkt and it will be visible here. 

 

Best answer by Mr. T

Unfortunately, the ability to hide an unconnected product has not been implemented in the new app.

The speaker will automatically disappear from the app in the next 24-72hrs.

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3 replies

Mr. T
  • Answer
  • July 1, 2025

Unfortunately, the ability to hide an unconnected product has not been implemented in the new app.

The speaker will automatically disappear from the app in the next 24-72hrs.


  • Author
  • Contributor I
  • July 7, 2025

After reorganizing speakers error has gone.


  • Author
  • Contributor I
  • July 7, 2025

Topic can be closed.