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primary user difficulty

  • June 5, 2024
  • 1 reply
  • 24 views

my partner and i share the sonos app. neither of us are recognized as the promary. any ideas on how to fix this ? wed like to add an existing speaker that got unplugged. .  

Best answer by jgatie

Not sure what you mean by “primary user”.  Are you unable to access the menu to add a speaker?  That is usually due to not being logged in.  It should ask you for your email/password for the system.

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1 reply

jgatie
  • 28202 replies
  • Answer
  • June 5, 2024

Not sure what you mean by “primary user”.  Are you unable to access the menu to add a speaker?  That is usually due to not being logged in.  It should ask you for your email/password for the system.