In the last couple of days, I have had problems playing any Pocketcasts episodes on my Sonos speakers. I have tried multiple speakers and all of them get an “Error adding songs to the queue”. All speakers can play other content, like Spotify. Is this an overall Sonos/Pocketcasts issue?
Answered
Pocketcasts - can't play
Best answer by Mark P
Hi
Welcome, thank you for reaching back to Sonos Community.
So far theres no known issue for pocketcast, normally if this is an outage it will show up right away here.
I’d be tempted to do a network refresh, by unplugging all Sonos devices, then rebooting the router. When the router comes back up, plug back in the Sonos devices wait for 1-2 minutes and test it again
Let us know if it works. If you need help with any other information, please be sure to let us know.
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+14Hi
Welcome, thank you for reaching out to Sonos Community since you already tried all troubleshooting steps let me help you further.
Theirs an ongoing issue right now with Pocketcasts, I forwarded your concern to our development team. We don't have a timeline we can share for this feature, but we'll be sure to make an announcement if we have any updates.
If you need help with any other information, please be sure to let us know.
I am having similar problems. Although Sonos has not completely stopped playing podcasts from Pocketcasts, it is so frequent that Sonos gives me the “Song not encoded correctly” error after a pause, that I’m wondering what is going on.
+14Hi
Welcome, thank you for reaching back to Sonos Community.
So far theres no known issue for pocketcast, normally if this is an outage it will show up right away here.
I’d be tempted to do a network refresh, by unplugging all Sonos devices, then rebooting the router. When the router comes back up, plug back in the Sonos devices wait for 1-2 minutes and test it again
Let us know if it works. If you need help with any other information, please be sure to let us know.
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