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Plex connects correctly. Browsing through Plex works too. But playing anything does not work at all.

plex server is running locally on Synology with latest version. 
Sonos is updated to latest version too.

 

i tried to play on any of my Sonos speakers 

 

what am I doing wrong?

Forgot to mention, that Plex does work outside the network. Audio playback is used locally and outside network without problems on Apple TV , Plex apps on mobile devices etc. 


This is weird. Have you tried deleting the service then adding it back? 


Hi Bumper, thanks for your reply. I forgot to mention I deleted the service and added it again.

 

when I browse the music and select a track to play, you see the player tries to play but nothing happens


Within the Mac App, when I try to start playing a track, I am getting the following error: Can not play [trackname]. Can not connect to Plex


Have you confirmed NAT loop back is enabled on your router? 
 

Also If you haven’t done this, create a port forward in your router for Plex usually 32400 (TCP) - if using UPNP auto forwarding this might be failing. 
 

ETA are you able to play to Sonos from Plexamp? 


Thanks for your reply. I could not find info about this for the Unifi routers. Except that this should be enabled by default.

 

I do have a port 32400 forwarding Protocol:Both to my NAS

 

UPNP is enabled on my Primary network (WAN1)

 

Also playing from iPhone using Plexamp to Play5 is not working :(


I’m out of ideas 😞 


Thanks for trying… let’s hope more people have an idea.


So just had an idea. I installed Plex server on my Mac mini and added a music folder to test on Sonos.

It’s now fast, but it works!!!

BUT online when using the Sonos app on the Mac on which Plex server is installed. When I try to use my iPhone to play, it does not work.