Are you referring to Sonos playlists?

  My issue is with local library artwork not showing in Sonos playlists.  Two of the three Sonos playlists ( 1st screenshot ) show no artwork because the first tracks are from my local library.  Oddly though when I open “Cello Concertos” those first local library tracks do have artwork ( 2nd screenshot ).  But if I put “Cello Concertos” in the queue the artwork is not shown ( 3rd screenshot ).  The “Jazz” playlist in the screenshot shows artwork because the first tracks are from Qobuz.  That artwork shows under all conditions.

 If you’re referring to your library playlist artwork then my library playlists reflect what you describe; track art is there, but large art is missing.

 My biggest complaint is when you load a local library playlist or any Local library tracks into the queue there is no artwork showing.

Read the above with interest... 

Android 80.09.04 

I can see about 20% of my playlists created under Sonos Playlists (which appear under Sonos Favorites - all Amazon albums- along with Recents Artists from those Amazon albums) but no album art, all placeholders. However, I created a new playlist yesterday from Amazon and it was complete in both a large placeholder, album art and thumbnails interestingly. So some background advances... but a way to go. 

Still await the functionality we have on the Windows/pc 16.3 version, viz;

Full Sonos Playlists (most from own library) 

Album Art for Subscription Headers and library

Correct dating on podcasts

Icons to denote hd/hi - res on library tracks

But most of all... full editing... 

Saw youtube post by CEO 2nd Oct with full mea culpa, presumably as in early May the roadmap mentioned library restoration by Sept…

​​​​​​Interesting that iOS version is moving quicker...

Artwork stored on a NAS-type device cannot be displayed in the Android app, because a Sonos engineer forgot that modern Android forbids http connections, and that is how NAS artwork is read by the app (via the speakers).

There are work-arounds for this Android block, but the work-around was left behind in the old app along with so many other useful pieces of code.

https://github.com/amp64/sonosbugtracker/issues/33

 I’m using IOS and in some areas on the new app the NAS library Album Art is seen and in other areas of the app it’s missing.  That’s a Sonos issue.

 Don’t have an Android device, but it sounds like there is no Album Art from a NAS library shown anywhere in the new app on Android.  Is this the case?

Yes, Android is 100% broken for that.

Yep, Android Sonos app via NAS no artwork but Artwork is OK via IOS (most of it) weird.

I thought by now they would have sorted this app after so many issues but still has issues I.e. unable to load queue issue happens every now and again. Where the queue is unavailable,  so you can't view, edit, delete, etc.

Artwork is a pain but at least it plays the music but come on, get this fixed.

The Windows version and the IOS version are slowly improving.  For both, you have to scroll and wait (can be a quite lengthy) and eventually, the artwork appears.  A bigger problem for the IOS app is the inability to scroll through the albums easily.  The scroll action is configured to expect the user to scroll one screen’s worth of albums at a time.  It’s fast and responsive, but totally useless when you’ve got 1000s of albums stored in your local NAS library.  I’d lose the will to live before reaching the other end.

There is a scrollbar, and if you can grab it with your finger successfully, you can drag off the bottom corner of the app window to speed it through to the other end of the alphabet.  It’s not easy to do, and It’s almost impossible to grab the scroll bar and move it manually back towards the top of the app window (or anywhere in the middle) and alphabetically towards “A”. At least on the PC, the scroll bar is scaled to the whole range of your music, not just what fits in the viewable area.

More work needed on the user interface.

The Windows app is in maintenance mode only, its not getting any improvements, and in this area it doesn’t need any. It is the Gold Standard for Sonos app reliability.