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Playing WMA albums skips through and doesn't play anything

  • September 2, 2025
  • 3 replies
  • 45 views
Astiga
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I have a WMA album that I’m trying to play through the Astiga music service.

When I play the album, the album loads into the play queue but then just skips through all the tracks.

If I download the files, they have this information from ffmpeg:

Input #0, asf, from '/tmp/test.wma':
  Metadata:
    WM/MediaPrimaryClassID: {D1607DBC-E323-4BE2-86A1-48A42A28441E}
    WMFSDKVersion   : 11.0.6002.18049
    WMFSDKNeeded    : 0.0.0.0000
    WM/ProviderStyle: Pop/Rock
    WM/EncodingTime : 1685772288
    DeviceConformanceTemplate: L3
    publisher       : Chrysalis Records
    genre           : Pop
    PeakValue       : 32417
    AverageLevel    : 6779
    track           : 1
    WM/Year         : 1991
    WM/UniqueFileIdentifier: AMGa_id=R     3428;AMGp_id=P    12509;AMGt_id=T  5062613
    album           : 30 Something
    album_artist    : Carter the Unstoppable Sex Machine
    WM/Provider     : AMG
    WM/ProviderRating: 7
    IsVBR           : 0
    composer        : Jim Bob
    title           : Surfin' USM
    artist          : Carter the Unstoppable Sex Machine
  Duration: 00:03:13.98, start: 0.000000, bitrate: 193 kb/s
  Stream #0:0(eng): Audio: wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp, 192 kb/s

Might there me a specific lack of support for wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp, 192 kb/s ?

Other files play fine, although I haven’t found a WMA file that does yet.

Best answer by Corry P

For anyone who comes across this thread, an issue has been found with playback of WMA files, and it will be resolved in a future update.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Corry P
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  • Corry P
  • Sonos Staff
  • September 3, 2025

Hi ​@Astiga 

Thanks for reaching out. This is a user community - if you are experiencing issues with the music service that you manage, please reach out to our Solution Architects via the appropriate channels for support, as the community is not an appropriate place to ask for such assistance. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Corry P
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  • Corry P
  • Sonos Staff
  • September 3, 2025

Incidentally, ​@Astiga, our internal documentation for the Astiga service does not list WMA as a supported format - that might be an indication of a good starting point.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam
Corry P
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  • Corry P
  • Sonos Staff
  • Answer
  • September 9, 2025

For anyone who comes across this thread, an issue has been found with playback of WMA files, and it will be resolved in a future update.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam
Astiga
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