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I have a somewhat large music library of about 40000 tracks on a networked drive. Since May 2024 I have struggled to play segments of this library, on shuffle, using any combination of apps available to me. I have mobile (Android), desktop (Windows) and web.

I don’t think I need to go into the performance of the mobile app (updated to most recent version).

The desktop app, which I have been using as a failsafe since the library fix last fall, is finicky and has decided it wants to do a continuous loop of asking to update the firmware although I am on the latest version. When I say yes to updating it tells me I am updated already. I have to exit and re-open multiple times to get it to (re-)work correctly (often while music has already started playing).

The web app currently works the best of the three for basic music functioning (play, forward, back, volume, skipping) BUT then the queue is useless as it does not keep up with what is currently playing - there is no tracking of where you are

Currently, I have to use both the desktop and web app simultaneously to play my library. Desktop to keep track of the queue and web to actually control the music.  It’s insane.

Hello ​@soullib, welcome to the Sonos Community!

I am sorry to hear about your experience with the Sonos App in all forms available.

In regards to the delay on the Web App, we are aware and currently investigating and working on a fix, but I do not have an ETA to share for it.

As a workaround you can refresh/reload the Web Controller App to keep it in line with what is currently playing.

I would recommend you to reach out to our Support Team though, as they have tools at their disposal to provide you with advice and information specific to your Sonos system and what it reports.

Thank you for the feedback, it is much appreciated and I hope this helps.

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