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I noticed that since the latest update, press and hold play now does not work on favorites. It works on everything else. Tapping once on favorites still works.

Hello ​@warbuff24, welcome back!

I am sorry to hear you are having an issue starting audio playback using “press and hold on content within Sonos Favorites → Play now” via the Sonos App.

I just tried with my own system, and I was able to play everything within the Sonos Favorite tab, be that a song/playlist from Spotify and YouTube Music, or a radio station by press and hold and then Play now.

Can you reply adding a bit more information such as:

  • What type of music content are you trying to play with this method?
  • Which music service (if any) are you using?
  • Screenshots and/or steps of your process.

You can also Submit Diagnostics within 10 minutes of reproducing and then contact our Support Team for live troubleshooting.

I hope this helps.


I am using Apple Music and YouTube Music.