Hello: Has anyone else experienced a problem with the new Sonos App for Android Version 80.04.04 that was updated on July 1, 2024 not being able to find any products / speakers? I am running the App on a Google Pixel 6 phone. The previous version of the new App was working reliably for me as late as 11 pm on June 30, 2024. I am also running the old S2 App on my old iPad. It still finds all of my speakers after July 1, 2024 and works reliably. Any suggestions?
Answered
No Products Found after July 1, 2024 update to version 80.04.04 of New Sonos App for Android
Best answer by codename8ball
Yep, same thing here. Also on a Pixel, but tried on an Android tablet and same issue. The web app (play.sonos.com) works fine though! But it won’t let me do that easily on my phone… you can get around it by enabling desktop mode in Chrome though. What a mess. Currently 30 mins into holding on my 5 minute queue with tech support...
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Same issue here. Most times I open the app I get No Products Found message. Closing and opening the app brings it all back. Interestingly while the app says no products found, the speaker itself is fine - I can press play and skip track buttons on the device itself and it resumes whatever album I was playing the previous day, so seems to be purely an app error and not speaker issue.
Weirdly my wife's pixel 7 never has this issue, only my OnePlus phone has it.
Exactly the same issue here, Samsung S9, very annoying
Has anyone found a solution to this. Music still plays on mine as above & highlighted below. Notice it works for a while then eg after an ad break on Spotify it comes up with “no products found “ etc then I close the app & reopen, sometimes works sometimes not. Go back in 5 mins and then fine. Very annoying tbh
Most times I open the app I get No Products Found message. Closing and opening the app brings it all back. Interestingly while the app says no products found, the speaker itself is fine - I can press play and skip track buttons on the device itself and it resumes whatever album I was playing the previous day, so seems to be purely an app error and not speaker issue
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