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Question

new port connecting issues

  • June 5, 2024
  • 2 replies
  • 37 views

  • Contributor I
  • 1 reply

I purchased the Port to replace the old Connect.  Can not get new Port to connect or even register on app to set up.  Garbage

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2 replies

  • Lead Maestro
  • 10452 replies
  • June 5, 2024

Try temporarily wiring the Port to the router with an Ethernet cable during the setup process.


  • Author
  • Contributor I
  • 1 reply
  • June 6, 2024

Tried. Not successful.   Hired tech again and after 5 weeks got system to work.  Apparently new app has been fixed and new update to app worked