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I have tried to chat; tried to call and attempted to scream out the window. The new SONOS controller app update has ruined my listening pleasure. It took years to fine tune, a lot of money, and once the system was to my liking, there was no reliable way to control it.  You would think a FREE component would work. Anyone else???

I totally agree!! Completely ruined the brand as far as I’m concerned. Over something that should be relatively simple for a tech company. I can’t get my head round it at all. I’d be fired in my job! 


I have tried to chat; tried to call and attempted to scream out the window. The new SONOS controller app update has ruined my listening pleasure. It took years to fine tune, a lot of money, and once the system was to my liking, there was no reliable way to control it.  You would think a FREE component would work. Anyone else???

Best bet is to revert back to the old S2 controller. for android, you can find it on APKmirror. I don't know about fruit-based products.