New app Sucks!!

I agree 100%  Sonos has taken two steps back on this latest update.  It makes me think that they aren’t interested in its customers experience.  Very frustrating!!!

New app SUCKS BIG TIME!!! I would never have spent the money on this system!!!

I used Sonos all the time and features I used every day are now buried in an inconsistent menu. For example, changing EQ on an outdoor speaker setup and I still don't know how to add songs to the queue without totally replacing it. I used to make custom Playlist for my son every night, just in the queue.

100% agree. They went ahead and disabled TuneIn (not just deauthenticated it as they did for Sirius), so I had to re-add it. The LivePhish app is no longer useable, despite removing and re-adding. The navigation on streaming services (e.g., Amazon Music) is beyond bad. Seems like an opening for someone who wants to develop a wireless speaker ecosystem (although new licensing must be a bear), so long as Sonos doesn’t try to sue for patent infringement (they likely will). Latency is also super bad for controls, which is annoying if you need to lower volume or change a song due to immediate reasons. I absolutely couldn’t imagine going live with a UI like this if they beta tested it at all. I loved Sonos for many years, advocated for adoption over all others and have made the infrastructure for music in my house, but it now seems like a * company, and I straight up feel betrayed. Before software as a service, the speakers worked. Now you have to buy a whole new ecosystem.

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Soooooo bad. AGAIN? My grouped systems wouldnt work, audio jumping all over. They already took away my ability to play my music off my phone (mp3s, I have my entire music collection ripped), and now THIS? WHO IS RUNNING THIS COMPANY!

I just had to roll back, and I blocked it from auto updating. This software team should be embarrassed...

Would you please explain how to roll back to the previous version and prevent auto updates?

In the play store you can select to not auto update that app. I used the std android uninstall and resinstalled the march apk.

Sorry, but I am not a tech wizard.  Where can I find the previous (rust color) app (march apk.)?  I only see the new app (black) in the Play Store.  Much appreciated.

I’ve never before commented on a string before but, I’m making an exception for this thread and wholeheartedly agree this application SUCKS!  I am so friggin’ frustrated!  If I didn’t have so much money invested in their speakers I’d change to a different company!  I’ve given up for the day.  

Agree the new updates app really sucks. Sonos .. what the heck you doing. You should have just kept it the way it was…  super clean, simple, intuitive. This thing is a mess now and it just went from being “tight” / “Apple”-esque clean to like all the other crap out there. Agree with what the others are saying…  not linking together song with speakers, can’t adjust the EQs quickly…  I feel like I’m looking at a cheesecake factory menu. My experience is more stress than the chill vibe I had with prior app. Get back to your Santa Barbara chill vibe days Sonos!  Seems to me like some a newly appointed C executive was just making changes to justify their recruitment or title promotion. Typical corp crap that runs good companies down over time. Did you guys even beta test this? I’ve recommended Sonos so many times, never have I Not recommended them… I literally have told about six people in two days about this garbage and not recommending it.  I really liked Sonos a lot, bummed you went schlocky.