I have noticed some of my speakers sporadically going to volume level 0 since the June 17, 2024 update of the new App. This causes the speaker’s indicator light to go green. Has anyone found a setting to stop these volume changes?
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New App causing speakers to go to volume level 0, turns on the green mute light
Best answer by Corry P
Hi
We now consider this issue to be resolved. If you still experience this behaviour, please ensure both your Sonos system and Sonos app are fully up-to-date and if still seeing the same problem, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports. Thanks.
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Hi all
my system seems to have lost the green light and muting problem
Standing by for many other issues to be resolved
Same issue this morning. 2 of my 10 speakers automatically revert to 0 volume level within a few seconds, regardless of the level I set them in the android app.
+18Hi
We now consider this issue to be resolved. If you still experience this behaviour, please ensure both your Sonos system and Sonos app are fully up-to-date and if still seeing the same problem, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports. Thanks.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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