With the last App Update, I can add my music library and synchronize it, but I still cannot access the content of the library. With the web app it works, but not with the android app. Is there any recommendation to solve this problem?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
First make sure your system and apps (mobile and PC/Mac) are up to date. Then try re-adding the library using these instructions (Don’t skip the “Share you music folder on the network” part, it is very important):
https://support.sonos.com/en-us/article/add-your-music-library-to-sonos
If that doesn’t work, reset your mobile application, then restart and connect to an existing system.
Thank you for your support. Unfortunately it still does not work with the Android Sonos App.
With the Sonos Web App it works, but I can't use it on my mobile.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.