When I try to connect to my Sonos system, the circle just keeps spinning around and it just doesn’t connect. It connected yesterday I don’t understand why. Anyone know why? I have several sonos products and it happens with all of them.
Answered
My IPhone quit connecting to sonos
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Have you tried rebooting your iPhone or your WiFi router? I recommend doing so. Turn your router off for at least 30 seconds to reboot.
Also, if you have anything that extends the reach of your WiFi - other than a mesh WiFi system - please try turning it off.
I hope this helps.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+16What Iphone? and S1 or S2 ?
I was playing music on every speaker yesterday. And the way I do it is by swiping down diagonally from the upper right of my iPhone, I hit the airplay icon and all of the speakers and Bluetooth devices populate the screen and I choose which one (or more) I want to play through, and it plays. It has always been that way. Then today for some reason, when I click on any one of them, a circle just goes around and around and never connects. I'm not very tech savvy and this is frustrating me like crazy
+19Hi
Welcome to the Sonos Community!
Have you tried rebooting your iPhone or your WiFi router? I recommend doing so. Turn your router off for at least 30 seconds to reboot.
Also, if you have anything that extends the reach of your WiFi - other than a mesh WiFi system - please try turning it off.
I hope this helps.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
+19Hi
I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.